faqs

About Us 

  • Tell me about Hens Byron Bay philosophy
    We love curating beautiful HENS celebrations that are intentionally made to connect, gather and ensure everyone has fun.

    Breaking the social norms on typical girls getaways and hens parties. It’s time to shake up how your celebrations look, and most importantly how they make you feel. Our guests are intentional women who value wellbeing and community over partying.

    We align with the best suppliers in the region to ensure every detail of the day is covered and our dream team of event coordinators will be available on the day to support you too.

  • Tell me about your experiences and packages
    These have been hand selected to ensure every bride enjoys her dream celebration with her tribe! We’ve worked with the best suppliers to create holistic experiences focused on connection and celebration. It is incredibly important to us that your celebration breaks the social norms and so while you won’t find traditional HENS activities (such as alcohol or topless waiters) in our packages you will find divine experiences grounded in intention. 

  • How can you make it easier for me to organise compared to just doing it myself? 
    By booking with us you can relax and actually enjoy the planning process and celebrations on the day. We will support you by booking each experience, sharing the schedule, planning process, invitations and more.

    We make it easy for you to present some amazing packages within budget and aligned to your intention to the rest of HENS tribe - with flexibility to mix things up if you need to. You will liaise with one devoted HENS Byron Bay team member to organise the whole thing, not separate suppliers.  

  • What is your COVID-19 Policy? 
    Check out our Terms for more details

  • Do you have any local supplier recommendations? 
    Yes, we work closely with many local suppliers including transportation, restaurants and more. Let us know what you’re looking for in your enquiry form or along the way and we can connect you with best people in the region.   

Start Here  

  • I’m ready to plan a Hens celebration in Byron Bay. How do I book? 

    1 Select your package and submit an enquiry to our team. 

    2 View your proposal and schedule, request any changes and then to accept sign the terms and pay your deposit. 

    3 You’ll then receive your personalised schedule and key payment dates that you can share with your tribe.

    4 21 days prior you’ll confirm final guest numbers, dietary requirements if required and pay the balance. 

    5 Connect in with your Event Coordinator on the day via WhatsApp

  • Can I tailor any of the packages or create a custom package?
    Yes of course. Our packages are a starting point for your dream celebration. Explore our range of experiences and complete your enquiry form with all the details. Our team will send through a customised proposal for your review before you have to confirm the booking. Please note, custom packages require a minimum of 2 experiences plus booking fee.

  • Do I need exact numbers when booking or sending an enquiry? 

    We will require an estimate of numbers to create your custom proposal and confirm your booking. You have to confirm your exact and final guest numbers 21 days prior to the event with your event coordinator. Any changes to guest numbers may incur an additional admin charge; your event coordinator will let you know of any charges along the way.

  • When should I start planning a HENS celebration?  

    We recommend reaching out to us as soon as possible and at least 2 months prior to the event date to ensure you can secure your dream experiences.

  • What do I need to have ready before contacting Hens Byron Bay? 

    Intention for the event, estimate of guest numbers, dates or date range/month and if you can an estimated budget amount per person.

  • Is there an age limit for experiences/packages? 

    No, due to the holistic nature of our experiences all ages are welcome to attend a HENS Byron Bay event.

Event Planning 

  • When is the best time for a HENS weekend?

    We find that most HENS celebrations are within 2 months of the wedding. As with any event, booking during off-season and on a weekday does mean you can make the most of affordable venue hire, flights and accommodation costs. It also feels extra special to take time off during the week to connect with your girl tribe!

  • How many guests do your packages cater for? .
    We’ve based our packages on 8 guests to provide a starting price. Although we are able to cater most experiences for between 4 - 20 guests. 

  • I need help with invitations! 
    Here’s a little checklist to help

    • Ask your Event Coordinator for our range of beautiful custom invitation templates

    • We will provide you with the schedule once you’ve paid your deposit and signed the agreement that you can share with the invitations 

    • Aim to send out your invitations as soon as you receive the schedule and give guests at least 3 months notice where possible, especially if  you are travelling to the region

    • Note the RSVP date at least 30 days prior to the event day so you have enough time to gather the final numbers and payments before your final invoice is due 21 days prior to the event date. 

  • What if we have different guest numbers for each activity? 
    We can make it work! Just let us know in your enquiry form and we can adjust your proposal accordingly. 

  • What about dietary requirements? 
    Best you ask for these with the invitation RSVP and share with us 21 days prior to the event date. We’ll send you a reminder to ensure we receive this in time to share with our suppliers. 

  • Do you recommend any add-ons to make the day extra special?

    • Upgrade to a Luxe Grazing Table by Undressed

    • Luxury or Vintage Car Chauffeur transfers

    • Locally sourced Gift Hamper for Bride

    • Florals for decor &/or flower crowns

    • Overnight Accommodation at Byron View Farm

    • Boutique Accommodation (day hire)

    • Photographer &/or Videographer to capture the magic of the day

    • Shuttle Bus Transfers

  • Is there anything else I need to prepare or think of? 

    Special playlist to mark the day (bring your own speaker), a gift for Bride to commemorate the day, a Hens Day Emergency Kit (with supplies for the bride and guests to ensure everything is covered such as bandaids, pens, notecards, phone charger & power bank etc..). Our team can help recommend suppliers and ideas as well; just ask!

Payments 

  • How much is the booking deposit and are payment plans available? 
    The deposit varies on the size of the package and will be advised in your custom proposal. The final payment is due 21 days prior to the event date so you have plenty of time to gather the funds from the other guests. 

  • How does the payment process work? 
    Deposit required to confirm your booking. Full payment is due 21 days prior to the event. If you’re paying by credit card we process this through Stripe and a fee of 1.55% will be added to your invoice total. If you’d like to pay by bank transfer we are happy to share the details with you. 

Do you have any other questions? Email our team today.